Apple Hit With Lawsuit Over 2016 MacBook Pro Keyboard

Maricris Jose
		
            		      12:09 PM

Maricris Jose 12:09 PM

This was first spotted by AppleInsider, which also has access to the lawsuit statement.

Apple is facing a class action lawsuit over the design of its MacBook and MacBook Pro keyboards which, consumers complain, has keys that are prone to becoming stuck.

The lawsuit asks that Apple be compelled to "provide adequate disclosure of the defective nature of the MacBooks" and "return to Plaintiffs and Class members all costs attributable to remedying or replacing defective MacBook laptops, including but not limited to economic losses from the purchase of replacement laptops". That situation urged Macbook users, Kyle Barbaro and Zixua Rao, to file a class action lawsuit against Apple, accusing the company of knowingly selling MacBooks with faulty keyboards. The suit claims that the keyboard is designed in such a way that it resists very little amount of debris or dust. A recall of all MacBook Pros for keyboard replacement would be on a far grander scale.

Barbaro and Rao assert that Apple must have known the keyboards were "defective" by the time they reached the public, since complaints started mounting soon after the original 12-inch MacBook launched in 2015.

The plaintiffs in the suit are seeking damages and legal fees, and are separately demanding that Apple admit to the design flaw in the butterfly switch keyboard.

"This action is brought on behalf of individuals who purchased model year 2015 or later Apple MacBook laptops and model year 2016 or later MacBook Pro laptops (the "MacBook")".

Girard Gibbs LLP, which is representing the plaintiffs, wrote on its website: "Because typing is the primary objective of laptops, over time, consumers have become more and more frustrated with the keyboard defect".

"Despite awareness of the defect, Apple touted - and continues to tout - the MacBook as having a superior and highly responsive keyboard, with "four times more key stability than a traditional scissor mechanism", the complaint stated. Later, the Cupertino giant advertised this butterfly keyboard as being more responsive and comfortable than its previous iteration.

Claims to this effect have surfaced periodically over the past two years, sustained in part by the scoldings of well-regarded Apple developers and bloggers who characterize MacBook keyboards as shoddy. For example, support documents detail a method of cleaning the keyboard with a can of compressed air, a technique that rarely works, according to those who have experienced serious complications. When Apple does agree to attempt a warranty fix, the repair remains only temporary-a purportedly repaired MacBook fails again from the same keyboard problems. The lawsuit adds that those no longer covered by their warranties must pay $400 to $700 for repairs. The new design was based on a novel key switch mechanism called the "butterfly".

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