Pharmacist Fired for Refusing to Fill Transgender Woman's Hormone Prescription

CVS pharmacist fired after refusing to fill transgender woman's hormone prescription | TheHill

CVS pharmacist fired after refusing to fill transgender woman's hormone prescription | TheHill

A transgender woman is speaking out after she said a CVS pharmacist denied her hormone prescription.

Hilde Hall said she had been prescribed the medication by a hormone expert prior to visiting the pharmacist, at CVS pharmacy, where she was questioned her loudly in front of other customers.

She said when she handed her three prescriptions to the pharmacist, he refused to fill one of the medications without giving a clear reason for the denial.

Hall wrote that the pharmacist repeatedly and loudly asked her why she needed the prescriptions, which almost brought her to tears.

Arizona is one of six states that allows pharmacists to refuse to fill a prescription on religious or moral grounds.

Hall wrote that she's lucky that her family and friends accept and support who she is. I felt like the pharmacist was trying to out me as transgender in front of strangers.

The company apologized on social media Friday, noting that the pharmacist is also no longer employed by CVS.

After departing the store, Hall called the CVS customer service line twice to no avail, she said. "His actions did not reflect the company's values or commitment to "inclusion, nondiscrimination and the delivery of outstanding patient care", CVS said in its statement".

"Even with respect to the lawfulness refusals under Arizona law related to medication abortion and emergency contraception, pharmacists are required to return the prescription", ACLU Arizona spokesperson Steve Kilar, who is helping Hall, told 12 News.

Hall wrote that her experience at a CVS in Fountain Hills was embarrassing and distressing.

After the incident, Walgreens said it would begin extra staff training.

A CVS spokesman said it requires pharmacists to notify the company in advance about any religious convictions they have that would interfere with their ability to perform their job, so management "can ensure there are other arrangements in place to ensure the patient's medication needs are promptly satisfied".

"We also apologize for not appropriately following up on Ms. Hall's original complaint to CVS, which was due to an unintentional oversight", DeAngelis said in the email. CVS would not clarify whether the pharmacist was sacked, telling HuffPost that it does not comment on employment decisions.

'Obviously it's a sensitive matter, and we have to approach it delicately, ' he said.

"CVS Health extends its honest apologies to Ms. Hall for her experience at our pharmacy in Fountain Hills, Arizona last spring", said the statement.

Arteaga's doctor had ordered the drugs to terminate a pregnancy that she wanted very much after the fetus was found without a heartbeat.

'Our policy allows pharmacists to step away from filling a prescription for which they have a moral objection, ' they said in a tweet.

It was unclear late Thursday whether CVS has a similar policy. "Is there a company policy that he refused to follow?" said Gibson. On Thursday, Hall said she made a decision to file a complaint to the Arizona State Board of Pharmacy saying something needed to be done.

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